For those who have not processed refund procedure

The World Masters Games 2021 Kansai has been postponed again due to the spread of the novel coronavirus infection.
Due to the repostponement of the Games, we have started the refund process from January for all those who have entered the Games until 1 December 2021 (Japan time).
If you have not received the information email, please check the following.

  • Please check if you have received the email in the junk mail folder.
  • If your email setting is set to reject email from unknown address due to measures to prevent junk mail, our email may not be delivered correctly. Please modify your email setting in order to receive emails from the domain “@”.


If you wish to receive e-mail once again

If you wish to receive e-mail once again, please send us the following information from the inquery form:

[Contents must include the following]
Please send me the e-mail regarding the refund procedure once again.
1. Name
2. Date of Birth
3. Log-in ID of the entry system (e-mail address)

For those who have already applied for a refund

For those who have already filled out the form, if there is uncertainty with the input, the Games Organising Committee will send an email for confirmation. Please make sure that you have not received the email before replying.

Events Community News Kansai 2021